Contact us

Let’s get your query to the right place.

Existing savings account

Whether you hold a cash ISA, fixed-rate deposit account or classic savings account, you can contact Wesleyan Bank using the details below.

Find more information on our existing customers page.

Existing loans

Talk to us about an existing loan.

Find more information on our existing customers page.

Personal loans not in arrears

To talk to us about an existing personal loan agreement which is not in arrears, please contact us in one of the following ways:

Personal loans in arrears

If your personal loan is in arrears (meaning you've fallen behind on payments) - or you have impending financial difficulties – you can contact our Payment Support Department for help:

Personal loans - making a payment

If you wish to set up a Direct Debit or make a payment by debit card, please call us on the relevant number above. Alternatively you can make Bank Transfers to:

Sort Code: 30-00-34
Account Number: 99999702
Reference: Your agreement number or postcode PLUS your surname

We're sorry, we're unable to accept cheques at the moment.

Commercial loans not in arrears

If you'd like to discuss an existing business loan you hold, you can contact our Banking Customer Services Department to:

  • Obtain a copy of your agreement
  • Settle the contract early, in full or in part
  • Discuss the equipment being financed by the agreement (if applicable)
  • Change bank details

You can contact our Banking Services Department on 0800 358 1122

Commercial loans in arrears

If your business has temporary cashflow problems, and has difficulty meeting repayments, it can be a worrying time. Rest assured we will do what we can to help.

Please speak to our Collections Dept using one of the following methods:

Commercial loans - making a payment

If you wish to set up a Direct Debit or wish to make a payment by debit card, please call us on the relevant number above. Alternatively you can make Bank Transfers to:

Sort code: 30-00-34
Account number: 99999400
Reference: Your agreement number or company name (both if possible)

We're sorry, we're unable to accept cheques at the moment.

Lease agreements

If you have a lease agreement that is approaching the end of its term, and you wish to discuss your options at the end of the lease, please contact the Asset Management Dept in one of the following ways: