Support for Wesleyan Bank customers
Please click here, for details on how to contact us
Please note the details below are for Wesleyan Bank customers with outstanding loan agreements. If you hold a savings account or cash ISA with Wesleyan Bank and you need support, you’ll find the relevant information here.
Support with financial difficulties
If you’re struggling to make your loan repayments under your loan agreement, talk to the Personal Loan Support Team on 0800 975 2088 who will be able to support and discuss repayment options with you.
Please be advised that not making loan repayments on time may impact your credit rating and you could find it more difficult to obtain credit in the future.
If you are experiencing problems with debt and need more support, there are a number of not-for-profit organisations that can provide you with free, non-judgemental and impartial debt advice. Names and contact details of these organisations recommended by the Financial Conduct Authority are listed below or alternatively, by clicking on the link called ‘Information Sheet – Additional Support’ to download this information instead.
You should also be aware that there are other companies that charge a fee for managing your debts. It is your responsibility to check the fees that may charging before asking these companies to act on your behalf.
If a debt-counselling organisation is already helping you, we will work with them to support you.